Reference

Open your account with clear privacy terms

Your account data, wallet records and game activity stay covered by this Privacy Policy before you open the lobby, try Blackjack or use UPI.

Account dataCookie choicesUPI privacyKYC records
j2ee Open your account with clear privacy terms
CONTACT PATHS

Reach us about privacy requests

Privacy questions should reach the team that can act on account records, not a generic inbox.

Privacy email Send privacy questions to [email protected] from the email linked to your account. We may ask for a limited identity check before changing data, sharing a record copy or closing a request.
Account chat Use live chat after login when your question relates to cookies, device access, payment references or a recent KYC step. Chat can collect context quickly while keeping the request tied to your account.
Request queue For correction, deletion or access requests, our queue records the date, account ID and action asked for. We reply with the next step or a reason if law requires retention.
ACCOUNT CONTROLS

Manage your data inside the policy

Our privacy work follows the account journey from first login to wallet checks and support contact.

Data we collect

We collect your name, mobile number, email, device data, login history, KYC files, payment references and game records linked to the account. Sensitive documents are handled only for checks that need them.

Why we use it

Your data supports account access, payment processing, withdrawal checks, security monitoring, customer care and legal record keeping. We avoid using personal data for purposes unrelated to the account service you asked us to provide.

Cookie handling

Session cookies keep you logged in, remember language choices and flag unusual access patterns. You can manage browser cookies, but some security cookies are needed for login, wallet checks and account protection.

Payment privacy

UPI, Paytm, PhonePe and Google Pay references may include transaction IDs, timestamps and status codes. We use these to match payment requests, resolve disputes and keep wallet records accurate.

Retention and deletion

We keep records only as long as needed for account service, dispute handling, legal duties and security checks. When retention is no longer required, we delete or anonymise data in line with our process.

Security checks

Access to personal data is limited by role, monitored through internal logs and protected with encryption where suitable. If we need more proof for a request, we ask for the smallest practical set.

Browse common privacy questions

These answers explain how the Privacy Policy applies to your account, wallet, cookies and data requests. They are written for India account holders using UPI, Paytm, PhonePe or Google Pay, while recognising that access depends on local law and is available where local law permits.

It covers personal data tied to your account, including contact details, login records, device signals, KYC documents, wallet activity, payment references and support messages. It also covers cookie data used for login and account security.

We use UPI, Paytm, PhonePe and Google Pay references to match payments, confirm wallet status, investigate failed requests and maintain records required by law. We do not use payment data to sell unrelated products.

Yes. Contact us from your registered email or logged-in chat and tell us what needs correction. We may ask for proof before changing mobile numbers, KYC fields or wallet-linked data to protect your account.

We share limited data with partners who help run hosting, payment verification, KYC checks, fraud screening and customer care. They receive only what is needed for that task and must follow restricted handling terms.

Cookies help keep your session active, remember preferences and detect unusual login patterns. You can adjust browser settings, but blocking essential cookies may affect login, wallet checks or security prompts during account access.

Retention depends on the record type and legal need. Payment logs, KYC files and dispute records may be kept longer than general support messages, then deleted or anonymised when retention is no longer required.

If your location has rules that affect account access or eligibility, those rules apply. Our service is available where local law permits, and some records may still be retained to meet legal or security duties.